Built a guided trade-in quote flow so customers get a clear value for their device.
Phone Station · Case study
Trade-in and retail flows for a two-branch phone chain in the US.
A trade-in platform for a Connecticut retailer: quote flows, shipping logistics, and a storefront built around local search.
Visit phonestn.comphonestn.com
Recorded from the live product — no mockups.
The challenge
A two-branch Connecticut phone retailer needed customers to be able to value and trade in their devices online, complete the logistics of sending them in, and shop the store, all findable through local search.
Services
- E-commerce
- Website Design
Built with
- Commerce engine
- Managed hosting
- Cloudways
phonestn.com
What we did
Built a guided trade-in quote flow so customers get a clear value for their device.
Handled the shipping and intake logistics behind the trade-in process.
Designed a retail storefront around the two branches and their catalogue.
Structured the site for local search across the retailer's service area.
What we did
Handled the shipping and intake logistics behind the trade-in process.
Designed a retail storefront around the two branches and their catalogue.
Structured the site for local search across the retailer's service area.
What we delivered
Device trade-in quote flow
Shipping and intake logistics
Retail storefront
Local SEO foundations
What changed
Customers value a device, complete the logistics of sending it in, and shop the store without calling either branch — and the retailer is findable across its service area.
A guided quote flow that values a device online
Shipping and intake logistics handled inside the same flow
A retail storefront covering both branches and their catalogue
Structured for local search across the retailer's service area
Inside the project
phonestn.com
Services behind this
Next project
Nexent Gifts
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